Properties and Experiences Curated Specifically for You


September 15, 2017 by: AirHop

The 1900 House and Guest House in Downtown Ashland

The 1900 House and Guest House in Downtown Ashland

Interview with property owner Beth Neufeld:

1.       How​ ​did​ ​you​ ​find​ out​ ​about​​ AirHop?​    

I​​ ​met​ ​Daniel​ ​Perry​ at​ ​ a​ ​ newly​ ​ formed organization​ called​ ALAN (Ashland​ ​Lodging​ ​Accommodation​ ​Network)​ ​last​ ​year​ ​June​ ​2016.​ Daniel​ ​attended​ ​our meeting​ and​ ​pitched his​ ​ company AirHop!​         

2.       Why​ ​did​ ​you​ ​choose ​ to​ ​ utilize​ ​ AirHop’s​ ​ ​services?

 Oh​ my​ gosh​ where​ do​ ​I​ begin! ​I​ purchased a​ lodging​ ​business, ​ ​lease​ ​and​ ​all​ ​December​ ​2014​ ​from ​ my​ ​ friend​ ​ who​​ owned​ it​ for​ 15​ ​ ​years.​ ​His personal​ business​ ​was​ ​taking​ ​off​ ​and​ ​the​ ​sell​ ​was​ ​eminent. ​​It​ ​was​ called​ ​ The​​  Cycle​ ​ Hostel.​ It​ was​ ​an​ ​established​ ​lodging​ ​business​ ​since​ ​the​ ​1980’s​ ​with​ ​guests​ ​coming​ ​from​ ​all​ over​​ the​ ​ world​ to​ ​attend​ ​Ashland’s​ ​very​ ​own​ ​The​ ​United ​Bicycle​ Institute. The​ ​students​ attending​ the​​ institute​ were​ about​ ​85%​ ​of​ ​my​ ​business​ ​and​ ​the rest​ ​were​ ​ travelers from​ ​VRBO​​ &​​ AirBnB!​ I​​ never​ worked​ ​so​ ​hard​ ​in​ ​my​ ​life!​ ​I​ ​have​ ​had ​several​ businesses, but​ ​ this​ ​ was​ ​ insane!​ I did​ daily​ cleaning​ ​to​ ​keep​ ​up,​ ​met​ ​students​ ​arriving​ ​all​ ​hours​ ​of ​the​​ ​day​ ​and ​​night,​ ​changing ​​bunkbeds…. imagine​ ​attending​ ​a​ ​trade​ ​school, ​12​ ​students​ ​in​ ​one​ ​housing ​ establishment​ at​ one​​ ​time, anywhere​ ​from​ ​1​ to​ ​4​ ​weeks,​ ​they​ ​cooked​ ​daily; ​the​​ kitchen​ was​ ​a​ disaster zone!​ Emails​​ and​ phone​ ​calls​ ​from the​ ​ students​​ were​ plenty​ and​ ​those​ ​you​ ​had​ ​to​ chase​ ​ ​down​ ​because​ they​ would​ ​never​ ​call​ ​or​ ​email​ with​ ​any​ ​arrival​ ​plans. ​​These​ folks​ ​would​​ just​​ show​ ​ up​ … “I’m here”...and​ ​it​ ​would​ ​be​ ​11pm!​ ​I​ ​had​ ​zero​ ​time​ off,​ ​7​ days​​ a​​ ​week​ ​for​ $30.00​ a​ bed​  ​per​ ​​night!​ ​In walked​ ​Daniel​ ​Perry​ ​of​ ​AirHop​ ​in​ ​June​ ​2016​ ​with​ ​a​ ​life​ ​line!​ ​That​ ​night​ ​my​ ​head​ ​was​ ​spinning... my​ ​wheels ​started​ turning!​ ​It​ ​was​ ​a​ ​no​ ​brainer! ​Turn ​​this​ ​hostel​ into​ ​ 2​ ​ vacation​​ rentals​   and​ ​sign​ me​ ​up​ ​with​ ​AirHop!​ ​I​ ​had​ ​bookings​ ​until ​the​​ end​​ of​​ the​​ year​​ and​​ knew​​ I​​ was​​ ​done​ being​​ a​ hostel.​ ​I​ ​did​ ​meet​ ​so​ ​many​ ​wonderful​ ​people​ ​and​ ​The​ ​United​ ​Bicycle​ ​Institute ​were​ ​​great​ ​to work​ ​with…...but​ ​knew​ ​it​ ​was​ ​time​ ​to​ ​move​ ​on!

3.       Which​ ​property​ ​is​ ​yours?​

 ​The ​​1900​ ​House​ ​and​ ​Guest ​House,​ ​located​ ​at​ ​56​ ​North​ ​Third​ ​Street​ ​in Ashland,​ ​OR.

4.       What​ ​appeals​ ​to​ ​you​ ​about ​using​​ ​your​ ​property ​for​​ ​vacation rentals?​

The​ ​fact​ ​it​ ​is​ ​zoned​ commercial, ​location,​ ​location,​ ​location!​ ​No​ ​driving​ ​is​ ​necessary ​and​ ​we​ know​ ​ what​ ​downtown​ can​ ​be​ ​like​ ​during​ ​the​ ​primo​ ​season!​ ​Let’s​ ​face​ ​it,​ ​there​ ​is​ ​money​ ​to​ ​made​ ​in​ ​a​ ​tourist ​​driven town​ ​for​ ​housing!​ It ​can​ ​house​ ​up​​ to​ ​10​ ​guests!​          

5.       How​ does​ ​ ​utilizing​ ​AirHop​ ​differ ​​from​ ​when​ you​ ​​were​ ​self-managing?​

 ​I​ ​think ​#2​ ​answers​  this​ but​ to​ ​add ​​knowing​ ​what​ ​I​ ​knew ​then​ ​and​ today​…. my ​time​ is​ valuable and​ ​I​ ​ ​did ​not​ ​have​ ​much​​ of​ ​it! Since​ ​working​ ​with​ ​AirHop,​ ​I​ ​feel​ ​like​ ​I​ ​have​ ​a​ ​life!​ ​Granted,​ ​I​ ​do​ ​all​ ​the​ ​laundry,​ cleaning, plumbing,​ ​repairs,​ ​putz​ ​in​ ​the​ ​garden,​ ​meet​ ​guests​ ​when​ ​needed,​ ​communicate ​ with​ ​the​ ​guests​ prior​ ​to​  ​arriving….but​ ​there​ ​is​ ​a​ ​sense​ ​of​ ​balance​ ​and​ ​control.​ ​It​ ​just​ ​works​ ​and​ ​I​ ​am ​​a​ ​happy customer!             

6.       What​ ​is​ ​the​ ​most​ ​exciting ​​part​ ​of​ ​property​ ​rentals? ​

To​​ ​me,​ ​meeting​ ​the​ ​variety​ ​of​ ​people that​ come​ ​and​ ​go.​ ​I​ ​will​ ​say​ ​this​ ​about​ ​the​ ​hostel​ ​era,​ ​I​ ​did​ ​meet​ ​students​ ​from​ ​the​ ​globe,​ ​i.e. Singapore, ​Korea,​ ​etc..​ ​I​​ ​do ​like​ ​the​​ brief​ brush​ with​​ the​​ guests.​The​ ​quick​ ​interaction​ is​ ​ ​just enough​ ​to​ ​make​ ​life​ ​a​ ​bit​ ​interesting…..  

7.       How​ ​long​ ​have​ ​you​ ​been ​​using​ ​your​ ​property​ ​for ​vacation​​ ​rentals?​

2​ ​years​ ​as​ ​a​ ​hostel ​​and vacation​ ​rentals ​ since​ ​ January 2017!​ 

8.       How​ ​has​ ​your​ ​life​ ​changed ​after​​ ​renting​ ​your​ ​property?​

I​ ​​felt​ ​like​ ​the ​first​ ​2​​ years​ ​after​ purchasing ​the​ business​ was​ ​my​ ​training!​ Yes, ​I​ ​did​ ​a​ ​hospitality​ job​ ​over​ ​​32 ​years​ ​ago.​ ​I​ managed​ ​the ​Paradise​ Lodge,​ ​located on​ the​ ​wild​ ​and​​ ​scenic section​ of​ ​the​ ​ Rogue​​ River​ ​after leaving​ ​the​ ​San​ ​Francisco​ ​area.​ ​I​ ​felt​ ​then​ ​as​ ​I​ ​do​ ​now​ ​that​ ​I​ ​belong​ ​right​ ​where​ ​I​ ​am.​ ​I​ ​don’t​ ​feel so​ ​stressed​ ​out​ ​since​ ​having​ ​AirHop​ ​step​ ​in.​ ​I​ ​am​ ​9​ ​months​ ​into​ ​the​ ​conversion​ from​ ​ hostel​ ​ to​ vacation rentals​ and​ ​I​ am​ enjoying​ the​ ​heck ​out​ ​of​ ​it.​ ​I​ ​pinch​ ​myself​ ​daily​ that​ I ​own​ ​a ​ ​business in​ ​town​ and​ ​having​ a​ ​great ​time doing​ ​it!      

9.       What​ ​is​ ​unique​ ​to​ ​your​ ​property? ​

The​​ ​land​ was​ ​purchased​ ​at ​the​ ​turn ​of​ ​the​ ​20​th ​century​ for $700.00.​ I​ ​like​ ​the ​fact​ there​ ​is ​still ​some​ ​ original​ features​ to​ ​the​ ​house.​ Location​ is​ ​​perfect, garden​ ​grounds ​​is​ ​sweet, ​off​​ street​ parking,​accommodates​ up ​to​​ ​ten​ ​people in​ ​the ​​house​ ​and walk​ ​everywhere​ ​in​ ​town.

10.   Why​ ​do​ ​you​ ​feel​ that​​ your​ ​property​​ ​is a​​ good​ fit​​ for​​ short​ ​term​ rentals? ​

 ​The ​ money​ is​ there​ ​and definitely​ ​pencils​ ​out​ ​as​ ​a​ ​short​ ​term​ ​and​ ​not ​as​ ​a​ ​long​ ​term​ ​rental!​     

11.   What​ ​are​ ​some​ ​ways​ ​AirHop​ ​goes​ ​above​ ​and ​beyond​ ​ to​ ​ ​meet​ ​customer ​ expectations?

I​ love, love, love​ ​the​ ​fact​ ​that​ ​the​ ​standards​ ​are​ ​high​ ​with​ ​AirHop!​ The​ ​vacation​ ​rental ​owners​ needs​ ​to​ ​meet​ ​those​ ​expectations...period!​ ​There​ ​is​ ​no​ ​room​ ​for ​ mediocrity!​The​ ​​consistency ​​of my​ ​guests​ ​mentioning​ ​they​ ​have​ ​heard​ ​from​ ​Airhop ​on​ check​ ​in​ ​info​ ​is​ ​important.​ Guests​ who​ are​ ​new​ ​to​ ​renting​ ​have​ ​direction​ ​and​ ​information​ ​needed ​ for​ ​ a​ ​ great​ ​ experience.        

12.   If​ ​other​ ​people​ ​were​ ​interested ​​in​ ​renting​ ​their​ ​property ​out,​​ ​what​ ​advice​ ​would​ ​you​  give?​

I​ am ​hands​ ​on!​ I ​know​ ​some​ ​are​ ​not​….. but​ for​ ​me,​ ​I​ ​want​ ​to​​ protect ​my ​​nest ​egg…. this​ ​is​  ​my livelyhood!​ ​Then​ ​tell​ ​people​ ​to​  ​sign​ ​on ​ with​ ​ AirHop!​ ​(I​ ​have ​​done ​​this​ ​on ​​several ​ occasions!)​         

13.   You ​have​ ​40​ reviews​​ between​ your​ ​two​ rentals​ and​ ​a​ ​4.85/5​ star​ ​rating! Please​ ​speak​ ​to​ ​how​ you​ ​have​ ​done​ ​this​.

 I​ ​strive​ ​for​ perfection…. and​ ​wish​ ​it​ ​were​ ​5​ ​stars!​ I​ ​realize​ you​ can​​not​ please​ ​everyone,​ ​but​ ​I​ ​want​ my​ ​ guests​ to​ ​have​ ​​the ​best​​ possible​ experience.​ Cleanliness​ is​ huge! ​I​ ​know ​when​ ​I​ ​stay ​at​ ​any​ ​VRBO,​ AIRbnb​​ ​or ​​hotels,​ ​etc….it​ ​had​ ​better​ ​be ​​clean! Someone’s​ ​DNA​ ​is​ ​a​ ​huge​ ​turnoff!​ I​ am​ ​literally on ​​all ​fours,​ ​scrubbing​ and​ ​cleaning the​ floors,​ I​ ​re-​inspect​ after​ ​everything ​​is​ ​cleaned​ ​to​ ​make​ ​sure​ ​nothing​ ​has​ ​been ​missed!​ Yep...I​ ​guess​ ​I​ ​am​ ​obsessive​ ​compulsive! ​I​ ​want​ my​​ guests​ to​ ​feel​ ​ comfortable​ and​ ​ ready​ for​ ​their ​​vacation.​ The​ ​guests​ ​contact​ ​me​ ​or​ ​I​ ​them,​ ​and​ that​ ​personal​connection​ confirms,​ sets​ ​the​ ​tone​ ​for​ ​a​ ​positive​ ​experience!​ I​ ​love improving​ ​the​ ​garden,​ finding​​ ​things​ to​​ ​make the​ ​house​ ​and​ ​cottage​ ​homey.

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